What our customers are saying
I just wanted to send you a thank you and follow up on your exceptional service. This morning the temperature here in northern Indiana was -20, yes minus twenty. No wind chill added. The house was in the mid-70s thanks in part to your excellent service. Our temperatures have been pretty cold, but we have stayed warm due to getting my stove back up and not having to purchase a new stove yet.
The old motor I took to the auto electric dealer did not pan out. All of his US suppliers were unsuccessful in locating parts and were not able to fix it. I would like to stay in touch with you as it seems you still have a avenue with the Dell-Point/Paromax/Regency company, even though the pipeline sounds pretty slow.
Thanks again. Your attention and quick response is greatly appreciated.
Columbia City, IN 46725
Date: May 23, 2013 10:49 AM
I would like to send a big thank you for the help and advice you have
recently given me.
The topside arrived Tuesday ( A Day earlier than scheduled ) I’ve fitted it
and the tub is working fine.
You have been more helpful than all of the suppliers I contacted in the UK
and will have no hesitation recommending you to friends and colleagues that
may need parts etc.
Once again Steven thank you
From: Chris F
Date: Thu, Mar 22, 2012 at 4:55 PM
Subject: Thank You…Excellent Service!
Thank You,Thank You…(big breath)…Thank You, thank you, thank you, thank you!
On Saturday (3/17) I ordered a dreammaker motor/pump,hot stick (which included both gaskets…Thank the Lord,because the other ones were way past their prime and impossible to find in
Northeast Tennessee!), a light up rubber ducky for her and a shark for me!
I was expecting them sometime late in the week or early next week but what to my wandering eye should appear, but the UPS man rumbling up the driveway screaming, “Chris, your new hot tub pump is here!”
The hook up was easy,thanks to having the wiring harness already in place (Thank you), and the previously mentioned gaskets!
The fill up was easy thanks to the kids chipping in…they were just as excited as we were. Usually it takes a new video game or threats of no dinner before they “want” to help out,
but there’s something about a hot tub that naturally brings a family together! 🙂
After the fill up,I hit the switch and the sweet hum of that motor filled the air! No leaks, the jets are operating wonderfully, and it is HOT!
I hit the light switch on that rubber ducky and off he went! (I can’t wait until the shark gets here!I already warned the duck and NIKI (my better half) that the duck’s days are numbered!!!)
So,I would like to once again say,”Thank You!”
This is by far the best on-line purchase I have ever made!
Date: Sun, 11 May 2008 19:18:15 -0400
As the proud owner of the D1 Aquafit19 swim spa, I cannot thank you enough for your expert installation as you had to hire a crane to put this pool over the top of our house. Now I have had the chance to finally use it. What an awesome pool. As you know this is my second Aquafit. I had to leave my other one in Colorado. As you also know, I have had other kinds of resistance pools because I am a physical therapist with a specialty in Aquatic and Manual Therapies. I personally wouldn’t have any other type of resistance pool. The versatility, ease of use, the power of the jets, as well as the exercise combinations make this pool the ideal family and exercise tool. The great advantage in having all of the filtering and plumbing in one unit is a wonderful advantage.
Please feel free to refer any of your perspective owners to me to try out this pool. I love it and love to show it off.
Thank you so much, Susan Grimshaw, MS, PT
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